Need Help with Something?

Before e-mailing us with your query, have a look through our list of frequently asked questions. You may find your question has been answered before. If not, please contact us.

If you're an online retailer looking to join our directory, please consult our retailers' page.

How do I use the directory?

Choose a category, then click on the online shop or promotional listing you are interested in. This will bring you to the relevant website.

What do I do if I have a problem with the delivery of my gift/purchase?

The retailer's contact details will be available on the website where you made your purchase. In the event of any issues you should contact them directly.

How do I know that the site is secure?

In order to check the security of any individual online shop’s website we would ask you to check with that online shop directly. Terms and conditions vary from site to site, as does your level of security. See our Safe Shopping Guide for more information.

Will my details be used by anyone else?

Before you submit any information online you should always check that site's privacy policy.

And remember, if you want to be kept informed about all our latest offers you can sign up in the box to the right for our e-newsletters.